Commercial – Client Officer EDEBEX

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Are you looking for a job in a dynamic and fun environment? Do you like the world of start-ups? Does customer contact make you vibrate? Edebex is made for you.

Edebex is a Fintech scale-up who revolutionizes financing solutions for companies thanks to its participative financing model between professionals. Our online platform allows SMEs in search for working capital to sell their invoices to companies in excess of liquidities. Edebex has a payment institution license with the National Bank of Belgium. We financed over half a billion € and continue to face a double-digit growth in invoices sold on our platform. Edebex serves customers internationally with focus on the Benelux and French markets.

 

Your job…

As a client officer you are responsible for welcoming new clients by telephone and for supporting existing clients ( companies that wish to sell their invoices on our platform)

 

Your responsibilities will include:

  • Contact by phone the companies already interested (no cold call) by our solution and present our services to them
  • Manage customer inquiries both by phone and email and answer all their questions
  • Determine the eligibility of companies using available resources
  • Support companies in registering on the platform and uploading an invoice
  • Ensure the administrative follow-up from making contact until the posting of a first invoice
  • Identify and prioritize customer requests and needs
  • Manage and resolve customer complaints

 

What is your profile?

  • A commercial soul and customer service oriented
  • Perfect knowledge of French with a good level of English
  • Be able to establish a relationship of trust with your interlocutors, understand their concerns and answer their questions
  • Persevering, you know how to convince customers to choose our service
  • Patient, you have good resistance to stress
  • Organization is one of your strengths
  • Flexible, you easily adapt to changes
  • Autonomous and resourceful, you are not afraid to learn and to propose solutions
  • Interested in new technologies
  • Comfortable with the Office suite
  • Commercial experience is a plus

 

Edebex offers you:

  • A varied and enriching function
  • Training to develop your skills
  • A good working atmosphere – work hard, play hard
  • A flat hierarchical structure based on meritocracy
  • A dynamic and growing company
  • An attractive salary package
  • Nice offices located in Brussels and easily accessible by public transport

Interested?

Send us your CV along with a cover letter indicating the relevant experiences for this position, your salary expectations and your date of availability to start work at jobs@edebex.com.

Calculate how much you would receive for your invoice?

days
You will receive from the buyer of the invoice
The selling fees for Edebex (fix and variable) will be charged separately (starting from 1% of the invoice amount)

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